At The Body Atelier™, each appointment is thoughtfully reserved to provide a personalized, unhurried, and elevated wellness experience. These policies help us protect your time, our practitioners’ time, and the quality of care provided to every client. 

Consultations & Personalized Care

New clients are invited to complete a consultation and health-history intake before their first treatment. This allows us to understand your goals, discuss your options, and ensure services are appropriate for your individual needs.

For your well-being, treatments may occasionally be adjusted, postponed, or declined when they are not suitable for your current health status or treatment goals.

Your Appointment

Please arrive on time and complete all required forms before your visit so your experience can begin seamlessly. Arrivals more than 15 minutes late may require your appointment to be shortened or rescheduled in consideration of the clients who follow.

Cancellations & Reserved Time

Your appointment time is reserved especially for you. We kindly request at least 24 hours’ notice for cancellations or rescheduling.

Appointments changed with less than 24 hours’ notice are subject to a 50% late-cancellation fee. Missed appointments without notice are charged at 100% of the scheduled service price. Clients with repeated late cancellations or missed appointments may be asked to prepay future bookings.

Packages, Memberships & Payments

Payment is due at the time of service unless a package or membership has been purchased in advance. Packages, memberships, prepaid services, and promotional offers are non-refundable and non-transferable.